Terms & Conditions - AKYASI WE SHOP FOR YOU


  1. Shops that sell the items below will be included in WE SHOP FOR YOU service

      - Pharmacies
      - Carrefour non-food products
      - If an item is available online in a Carrefour it doesn’t mean that it is available in Carrefour Yas Mall

  1. Items & shops that are not included in We Shop for You are:

      - Furniture
      - Jewelry
      - Food and Restaurants
      - Breakable-big items
      - Items that do not fit into AKYASI bag 22x31 cm
      - Pharmaceutical products or any product that needs to be kept refrigerated under certain temperatures are not included
      - Pharmaceutical products that needs prescriptions are not included

  1. This Service is only available for Abu Dhabi residence and only to be delivered within Abu Dhabi city
  2. A minimum purchase amount should be 30 AED
  3. Money must be paid before the actual purchase
  4. Payments can be made on Akyasi Application once the shopping list is complete, and items approved
  5. Customers are totally responsible of their items, AKYASI will hold no responsibilities over any damages of the items once it’s been delivered
  6. Customers must verify their items through a clear and proper picture
  7. Delivery will be maximum within 48 hours from confirming the payment
  8. Please ensure all items are received upon arrival of the delivery and inform the delivery in case of any missing items
  9. Maximum number of items to be purchased at one time is 10 items
  10. Return & Exchange policy; The return and exchange policy of the shop applies

12.1. Customers can only exchange the product for exchange within 24 hours

12.2. The item should not be damaged, and the tag should still be intact

12.3. If the item is to be exchanged based on the customer need, then shipping fees will be paid by the customers costing AED 30

12.4. AKYASI will bear return fees if the item delivered was incorrect; thus, delivery fees will be on us.

12.5. No refund can be issued.

12.6. Pharmaceutical products cannot be returned or exchanged

Please contact us at info@akyasi.com

These terms and conditions were last updated on March 18, 2020.